|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is the shipping for the emergency card?|
|We automatically include the price of shipping the Hytropy Emergency Card into the standard price.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I chose incorrect options for my disaster program.|
|If you feel that you selected the incorrect options, do not open the questionnaires or complete the non-disclosure agreement. We want to make sure you have the program that is perfect for your business! Immediately contact us at (225) 341-7598.|
|What is your return policy?|
|Please see our Returns Page for complete details regarding our return policy.|
|When will my emergency card ship?|
|Once your company has completed all the steps outlined below, we will ship your card. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order.|